Refund policy

Because every book is custom made, we can't accept returns or refund orders once they're printed.

Damaged or misprinted books

If your book arrives damaged or has a printing defect, email a photo of the problem to hello@snapsake.com within 14 days of delivery and we'll reprint it free.

Spotted a mistake?

If your order hasn't printed yet and you spot a mistake, email us right away and we'll do our best to help.

Snapsake is run by [Business legal name].